Generative AI Studio — Kuala Lumpur

Where AI
gets to work.

Genact AI Studio designs and builds generative AI solutions that turn ideas into action — real products, real workflows, real results.

genact / agent-runtime
$ genact deploy --agent ops-assistant
model connected · frontier LLM
tools wired · crm, email, knowledge-base
guardrails · evals · monitoring enabled
agent live · working in production
FIG. 01 — IDEA → ACTION
001 / The Studio

The studio for AI in action.

Every great studio is a place where ideas come to life — where raw material is shaped into something useful and lasting. We take the raw potential of generative AI and shape it, with our clients, into action: real products, real workflows, real results.

We're not here to demo possibilities. We're here to ship the things that work.

The Genact studio — building AI alongside client teams
002 / What We Do

Three ways we put AI to work.

01 — Build

Custom AI Software Development

AI software, made to fit.

We design and build custom AI applications, automations, and intelligent tools — tailored to your business, your data, your workflows. From generative AI features to autonomous agents, we engineer software that earns its place in production.

Explore this service
02 — Integrate

AI Systems & IT Services

AI, deployed and operational.

We connect AI to the systems your business already runs on. Cloud deployment, API integrations, model fine-tuning, security, and ongoing support — we handle the operational layer so your AI doesn't just exist, it works.

Explore this service
03 — Advise

AI Strategy & Consultancy

From AI curiosity to AI plan.

Not sure where AI fits? We help you map opportunities, prioritise high-impact use cases, and build a digital transformation roadmap grounded in what's actually possible — and what's worth doing.

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003 / Case Studies

AI in the loop, from brief to production.

Selected work delivered by Genact's founding team — and how AI agents were used at every stage: planning, execution, and delivery.

View all work in detail
CASE 01 — Workforce Platform · QSR
IN PRODUCTION SINCE 2024
Nationwide restaurant workforce — the super-app's operating environment

Employee super-app for a nationwide restaurant chain

A full digital ecosystem for a nationwide restaurant workforce: an iOS/Android app, a web admin dashboard, and a tablet QR time-attendance system — six integrated codebases serving thousands of crew members daily.

QR + biometric clock-in/out E-schedules Points & rewards redemption Certifications News · surveys · manuals Push notifications Facial-recognition device sync BigQuery analytics EN / BM
300+
API endpoints
175+
Admin screens
100+
Data models
22
Scheduled jobs
How AI shipped it
Planning

AI-drafted migration roadmaps and risk assessments for major upgrades — Laravel 8→13, PHP 7.4→8.3, Vue 2→3 — each broken into staged phases so QA failures could be triaged cleanly.

Execution

Multi-agent refactoring migrated 115 admin forms in parallel. AI security audits drove OWASP hardening: timing-safe JWT verification, server-side token minting, XSS sanitisation, and CVE-led dependency replacement.

Delivery

AI-generated audit and architecture docs keep the system maintainable; incremental staging-to-production releases shipped the entire framework modernisation with zero downtime.

CASE 02 — Kitchen Intelligence · QSR
IN DEVELOPMENT · POC JULY 2026
Real-time kitchen scheduling dashboard — Production Monitor

Production Monitor — when to cook, computed in real time

An offline-first PWA that tells kitchen crew exactly when to start each cooking batch — a walk-back scheduler works backwards from hourly sales forecasts through equipment capacity and cycle times, so batches finish exactly when demand arrives. Built to cut stockouts and waste across a nationwide restaurant fleet.

16-product live cook dashboard Walk-back batch scheduler Behind-schedule alerts Equipment-busy guards Waste logging & audit Crew / Store / HQ roles Offline-first sync engine EN / BM
70
Screens designed
46
Automated tests
60s
Sync cadence
7
Delivery phases
How AI shipped it
Planning

AI co-authored the full business requirements document, build spec, data-flow diagrams, and a 70-screen UI inventory — and helped re-plan a single-store kiosk concept into a fleet-wide PWA architecture in a single day.

Execution

Spec-driven build across seven phases: the batch-scheduling algorithm, the idempotent offline sync engine, and role-gated UI were implemented with AI agents and locked in with 46 unit tests on the core business logic.

Delivery

From approved spec to a working build in days, not months — now in active development toward a proof-of-concept rollout, fully documented with implementation-status reports and architecture diagrams generated alongside the code.

004 / How We Work

Our studio approach.

We work in tight, lean teams alongside yours — small enough to move quickly, senior enough to make decisions. Every engagement follows the same four-step rhythm, calibrated to where your AI ambition actually meets your business reality.

01 / DISCOVER

Discover

Mapping the terrain — opportunities, constraints, fit.

02 / DESIGN

Design

Shaping a system that fits the work, not the trend.

03 / BUILD

Build

Engineering software that earns production.

04 / SUSTAIN

Sustain

Keeping AI useful, safe, and improving over time.

005 / Why Genact

Why teams choose us.

A — Practice

Builders, not just consultants.

We ship code, not slide decks. Every recommendation is one we've put into production ourselves.

B — Depth

Generative AI specialists.

We work with frontier models — Claude, GPT, open-source — every day, not as a side practice.

C — Shape

Studio cadence, not agency overhead.

Lean teams, direct access to the engineers actually doing the work. No layers between you and the build.

D — Longevity

Built for what happens after the demo.

Cloud, integrations, security, support — we engineer for the years after launch, not the week before.

006 / Founder

Built by a builder.

Gensy Chong — Founder of Genact AI Studio

Genact is led by its founder, Gensy Chong — a Kuala Lumpur engineer with over a decade in software engineering and digital production, including leading digital production at Publicis Groupe agencies Saatchi & Saatchi Arachnid and Prodigious Malaysia.

His background runs the full stack — front-end builds, .NET, PHP, and Node.js applications, CMS platforms, server operations, and DevOps — shipped for some of the world's largest advertisers, where launch day is non-negotiable. That production discipline is what Genact now applies to generative AI: systems built to work long after the demo.

LinkedIn Founder · Genact AI Studio
007 / Industries

We've shaped AI solutions anywhere repetitive work, complex decisions, or unstructured information are slowing teams down.

Financial Services E-Commerce Real Estate Education Healthcare Logistics Professional Services
008 / FAQ

Common questions, straight answers.

What does Genact AI Studio do?+
Genact AI Studio is a generative AI studio based in Kuala Lumpur, Malaysia. We design and build custom AI software, integrate AI into existing business systems, and provide AI strategy and consultancy for companies in Malaysia, Southeast Asia, and worldwide.
What services does Genact AI Studio offer?+
Three core services: Custom AI Software Development — AI applications, automations, autonomous agents, and intelligent tools built around your business, data, and workflows. AI Systems & IT Services — cloud deployment, API integrations, model fine-tuning, security, and ongoing support. AI Strategy & Consultancy — opportunity mapping, use-case prioritisation, and digital transformation roadmaps.
Which AI models and technologies do you work with?+
We work daily with frontier large language models — including Anthropic's Claude, OpenAI's GPT, and open-source models — alongside the cloud, API, and data infrastructure needed to run them reliably in production.
Where are you located, and who can work with you?+
We are based in Kuala Lumpur, Malaysia (SSM Registration 202601018707 / 1680804-T) and work with clients across Malaysia, Southeast Asia, and worldwide — on-site where practical and remotely everywhere else.
How does an engagement start?+
Email hello@genact.ai and describe what you're trying to make happen. We reply within two working days with a perspective, a plan, or a polite redirection if we're not the right fit. Engagements then follow our four-step studio process: Discover, Design, Build, Sustain.
Who founded Genact AI Studio?+
Genact AI Studio was founded by Gensy Chong, a Kuala Lumpur engineer with over a decade in software engineering and digital production, including digital production leadership at Publicis Groupe agencies Saatchi & Saatchi Arachnid and Prodigious Malaysia. His background spans front-end development, .NET, PHP, and Node.js applications, CMS platforms, server operations, and DevOps.
Which industries do you serve?+
We've shaped AI solutions across financial services, e-commerce, real estate, education, healthcare, logistics, and professional services — anywhere repetitive work, complex decisions, or unstructured information slow teams down.
Kuala Lumpur · Southeast Asia · Worldwide

Rooted in Kuala Lumpur. Building AI for everywhere.

009 / Contact

Have an AI idea?
Let's get it working.

Tell us what you're trying to make happen. We reply within two working days with a perspective, a plan, or a polite redirection if we're not the right fit.

We reply within two working days.